Diploma of Hospitality Management
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National Code: SIT50416; CRICOS code: 107764M
Description
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
Course Detail
Entry Requirements
English language/literacy/numeracy requirements
International students applying either off-shore or on-shore will require:
- either a minimum IELTS test score of 5.5 or 65 score in TOEFL or equivalent; Results older than two years are not acceptable, or
- to provide evidence that they have studied in English for at least five years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom or United States
Academic requirements
For entry into the Advanced Diploma level, both domestic and international students should have satisfactorily completed the equivalent of Australian Year 12 or Diploma or higher qualification.
The entry requirement can be met by evidence of equivalent competency to either of the above through recognition of prior learning (RPL).
Age requirement
International students should generally be 18 years of age or above at the time of their course commencement at the Institute. Under 18 students should have acceptable arrangements for their accommodation, support, and general welfare for the student visa duration or until they turn 18 (whichever happens first) as per the ESOS Act and National Code.
In the case of domestic students, if the applicant has not completed Year 12 or Certificate IV or higher, the applicant must meet the requirement of the Institute’s language and numeracy test. The applicant should demonstrate through an enrolment interview, either in person or by phone, that they have the skills and ability to succeed in their chosen course.
Course structure
This course is delivered in 78 weeks in six terms, including 18 weeks of term breaks and holidays. Students will need to complete 28 units of competency (13 core units and 15 elective units) to attain the qualification.
Career prospect and vocational outcome
Employment outcomes resulting from the completion of this course may include the following roles:
- Senior executive Project Manager
- Senior manager and leader
Preferred Pathways to the qualification
- After achieving the Diploma of Leadership and Management (BSB50420) or any other relevant qualification/s
- By demonstrating vocational experience but without formal qualification
Preferred Pathways from the qualification
After achieving this qualification, candidate may be eligible to undertake a Bachelor’s degree in Business or equivalent degree.
Delivery
This course is delivered through face-to-face/classroom and online learning. Delivery of this qualification will combine theory-based material and practical sessions and independent learning, involving small discussion groups, individual and team activities and practical projects.
Throughout the training program participants will be provided with training and resource materials that contain various worksheets, handouts, additional reading materials (where required) and the assessment tasks.
Upon successful completion of this course, students will receive a nationally recognized Advanced Diploma of Leadership and Management (BSB60420).
Assessments
Training is delivered in a blended mode including 14 hours face-to-face in the classroom (70%) and 6 hours online learning (30%) weekly with a total of 20 hours per week. Assessment methods include:
- Role play
- Research/Case study
- Writing question and answer
- Observations (including individual work and/or group work and/or presentation)
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| Unit Code | Unit Name |
| Core | |
| BSBTWK501 | Lead diversity and inclusion |
| BSBOPS502 | Manage business operational plans |
| SITXCCS007 | Enhance customer service experiences |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXCOM005 | Manage conflict |
| SITXFIN003 | Manage finances within a budget |
| SITXFIN004 | Prepare and monitor budgets |
| SITXGLC001 | Research and comply with regulatory requirements |
| SITXHRM002 | Roster staff |
| SITXHRM003 | Lead and manage people |
| SITXMGT001 | Monitor work operations |
| SITXMGT002 | Establish and conduct business relationships |
| SITXWHS003 | Implement and monitor work health and safety practices |
| Elective | |
| SITXFSA001 | Use hygienic practices for food safety |
| SITHKOP005 | Coordinate cooking operations |
| BSBCMM411 | Make presentations |
| BSBTEC301 | Design and produce business documents |
| SITXWHS002 | Identify hazards, assess and control safety risks |
| BSBFIN401 | Report on financial activity |
| SITHPAT006 | Produce desserts |
| SITHCCC013 | Prepare seafood dishes |
| SITHCCC014 | Prepare meat dishes |
| SITHCCC019 | Produce cakes, pastries and breads |
| SITHIND002 | Source and use information on the hospitality industry |
| BSBTWK201 | Work effectively with others |
| SITXCCS006 | Provide service to customers |
| SITXHRM001 | Coach others in job skills |
| SITXINV002 | Maintain the quality of perishable items |
Career prospect and vocational outcome
Employment opportunities greatly vary for graduates depending on their existing qualifications and experience. The course intends to develop participants’ competency to undertake management or operational roles within an organization for:
- Implementing new business models that incorporate Blockchain technologies to create value, efficiencies and new opportunities.
- Implementing disruptive business systems that enable the application of Blockchain technologies.
- Developing and overseeing Blockchain teams.
Graduates can work as a manager, researcher, a consultant with the challenging responsibility of integrating and implementing blockchain technologies in the existing or new organizations
Graduates can work as a Trainer and Assessor in RTOs in Australia for the Diploma of Applied Blockchain course with an additional Vocational Education Teaching qualification such as the Certificate IV in Training and Assessment or equivalent.
Preferred Pathways to the qualification
- Completion of Tertiary certificate in Certificate IV in any vocational courses or equivalent degrees.
- Student’s experience in research and planning in any disciplines will be much value adding.
Preferred Pathways from the qualification
After completing the qualification, participants may seek relevant employment opportunities or any training options as:
Undertake 10747NAT Advanced Diploma of Blockchain or equivalent training course.
Graduate with a Tertiary level degree completes the Diploma of Applied Blockchain finds a wide range of employment in the area of applying Blockchain technologies as:
- Consultancy in the area of business modelling and value creation incorporating Blockchain technologies.
- Consultancy in the area using Blockchain technologies.
- Consultancy in the area of transitioning organizational systems to Blockchain technologies.
Delivery
Due to the COVID-19 situation, the course is a blended mode of face-to-face and online participation. Students appear in face-to-face tuition of a minimum of 15 hours within an institution-based environment and online learning of 5 hours per week from the Institute, home or other locations.
Assessments
Blockchain is an emerging technology, and learners will likely either be working in a real “Start-Up” or forming a “Start-Up” organization or project. In both cases, many activities will be in the planning phase as opposed to being operational. Where this is the case, work environments must be ‘simulated’ for assessment. Each unit of competency involves assessment tasks conducted in a range of contexts, for example:
- Written question and answers: short answer questions, matching/multiple choices questions
- Practical skills tasks: Research analysis of real-life case studies, portfolios and reports
- Projects: Planning, modelling and specifying Portfolio (e.g., collection of plans, models, specifications, research findings and reports
- Roles plays, group work and presentations and third parties’ reports (optional)
Course fee
Total course fee: A$18,000 (A$3,000 per term)
Please note that the course fees may change during a student’s enrolment. At least 30 days of prior notice will be provided to all students when course fees have changed.
Note: It is a requirement that an international student must have a valid health insurance cover for the duration of their visa.
ESOS framework
The ESOS Act 2000 and the National Code of Practice 2007 for Registration Authorities and Providers of Education and Training to Overseas Students (The National Code 2007) protect overseas students and uphold high quality standards of education within Australian Education Institutions. For further information about the ESOS Act and the National Code please refer to: https://internationaleducation.gov.au/Regulatory-Information/Pages/Regulatoryinformation.aspx
How to Apply
Hamro Institute of Business Technology (HIBT), trading as Kingston Institute Australia, is a registered training organisation (RTO) for delivering vocational education and training (VET) courses for domestic students in all states and territories in Australia.
